Dear valued Patrons,

We wish to inform you that, at present, there is no physical storefront available. Kindly place all orders through our online platform or reach out to us directly for any needed assistance.

​

When making a purchase, you have the option to select from three convenient methods: Shipping, Delivery, or Pickup. Pickup services are available in Niagara Falls, ON, conveniently located just 5 minutes from the Falls.

​

For shipping orders, a prompt email confirmation will be dispatched upon shipment. Those opting for delivery or pickup will receive a call promptly to coordinate a suitable time. Rest assured, RetroHead GameStore conducts rigorous testing on all listed items and rechecks before dispatch to guarantee quality assurance, offering a comprehensive guarantee on all sold items.

​

We are pleased to extend complimentary lettermail shipping for most games across Canada. Additionally, residents of the Niagara Region can avail themselves of same-day delivery. Free delivery is included with a minimum purchase; otherwise, applicable charges will apply.

Our free delivery minimum purchase thresholds are as follows:

• $50: Niagara Falls

• $75: St.Catharines, Welland

• $100: NOTL, Fort Erie

Specifics will be provided during the checkout process after entering your information.

​

It is important to note that all our games are used unless otherwise specified, and the representations provided are based on actual pictures rather than stock images. Returns are accepted exclusively for defective items, and additional details can be found in our comprehensive Terms of Service on the checkout page.

We appreciate your trust.

Sincerely, RetroHead GameStore